Shipping policy

Shipping Policy

Effective Date: July 9, 2026

Thank you for shopping with Kin & Kind Store. We are committed to delivering your order safely and on time. Please read our Shipping Policy below.

Order Processing

  • Orders are typically processed within 1–3 business days after payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next business day.

  • During sales, festive seasons, or high-demand periods, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

  • Kerala: 2–5 business days

  • Other locations within India: 3–7 business days

Delivery times are estimates and may vary depending on your location, courier service, weather conditions, or other unforeseen circumstances.

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

  • We may offer free shipping on selected products or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email, WhatsApp, or SMS (where available), allowing you to monitor your shipment.

Delivery

Please ensure that your shipping address and contact details are accurate when placing your order.

If delivery cannot be completed due to an incorrect address, unavailable recipient, or other customer-related reasons, additional shipping charges may apply for re-delivery.

Damaged or Missing Items

If your order arrives damaged, defective, or with missing items, please contact us within 48 hours of delivery with your order number and clear photos or videos of the package and product. We will review the issue and assist you as quickly as possible.

Delivery Delays

While we strive to deliver all orders within the estimated timeframe, delays may occur due to:

  • Weather conditions

  • Public holidays

  • Natural disasters

  • Courier service disruptions

  • Other circumstances beyond our control

We appreciate your patience in such situations.

International Shipping

At present, Kin & Kind Store ships within India only. If international shipping becomes available in the future, this policy will be updated accordingly.

Contact Us

For any shipping-related questions or assistance, please contact us:

Kin & Kind Store

Email: kinandkindonline@gmail.com

WhatsApp: +91 99466 06905

Instagram: @kinandkindstore